Should I Outsource Marketing?

Barefruit Marketing Meeting

Here are 5 reasons to outsource your marketing in 2021 and beyond.

Do you need a marketing team but can’t quite justify bringing on full-time staff? Even if you already have a marketing team, perhaps you need more time for high-level strategic and creative thinking. Maybe you need additional expertise and resources for a one-off project or other elements of your marketing plan? Businesses, small and large, outsource their marketing activities to agencies to do more with less resources.

With more and more businesses outsourcing their marketing, let’s look into why it’s such an attractive option.

1. Access to expertise, resources, technology and unique perspectives
1.	Access to expertise, resources, technology and unique perspectives

By working with a marketing agency, you instantly increase your resources and capabilities for your business. Gone are the days of having an idea and not being able to execute it to the standard you’d like. When you bring on an agency to look after your marketing, you absorb their experience and expertise, as well as the technology and software they use. Agency employees are experienced in creative thinking, looking at the bigger picture and by being outside of the internal business, they bring unique perspectives to business solutions.

In-house marketing can be great, but usually you end up with a team who are all-rounders because you need them to do lot of different tasks. Agencies are able to provide businesses with people who are specialists in a particular area. Need a new brand video? An agency will have a videographer and a video editor. Need an ongoing digital campaign? An agency will have someone to look after your social media, someone for your Google Ads campaigns and someone else for your SEO strategy. These people are all experts in their field, so you know you’re getting the best of the best.

When you outsource your marketing, you instantly have the tools and the people to make your ideas come to fruition

2. You’ll save money
You'll save money

In-house marketing teams are expensive, not to mention the cost of the equipment, hardware, software and materials required to do the job professionally. When you consider the time invested in finding the right person for the job, recruitment, training and salaries, in-house marketing is quite a big investment. The average annual salary of a Marketing Manager in Australia is $90K (and that’s just for an individual). Instead, when outsourcing, your business can receive the support and expertise from an entire team of marketing professionals (top-level strategists, copywriters, creative directors, graphic designers, digital marketing experts, web developers and account handlers) for much less. Plus, an agency gives you flexibility; it’s up to you how much you want to invest, whether it be on an ongoing- or project-basis. 

3. Get things done, and faster
3.	Get things done, and faster

We get it, running a one-man show is a lot already. Employees and business owners, especially in small business, are often stretched for time, fulfilling their day-to-day responsibilities and operations. This leaves no time for strategic thinking, creative concepting, development and production of campaigns, let alone urgent advertising deadlines and ongoing digital marketing.

Sometimes it can take time to get the ball rolling on campaigns and other marketing activities when you’re doing it all yourself. If an order comes up or you’re slammed with organising a market day stall, we know your promotional efforts will slip down the list of priorities. The thing is, they really shouldn’t, especially when you are busy. When you don’t have the time, an agency does, and the promotional activity will become a constant. In turn, you’ll increase your sales and revenue at a constant too.

4. Analysis and Reporting all done for you
Reporting

It’s one thing to run a campaign and engage in marketing efforts, but it’s another thing to analyse performance. Arguably, one of the most important stages in any marketing activity is the analysis of how it performed. Understanding consumer engagement and drawing insights from the data collected will inform future marketing direction and reveal the-all-important Return on Investment. Unfortunately, there is sometimes not enough time to pick apart the data in an in-house marketing team, which is why outsourcing marketing activities can really be valuable for businesses.

Ultimately, it’s better to get the experts in to analyse the data, especially when you don’t know what you’re looking for. Further to this, some analysis tools that agencies have access to are expensive and difficult to use without proper training. We’re not saying you can’t do it, not at all. However, it’s probably more convenient and resourceful to leave it to someone who knows what to do.

5. Strategic Direction
Strategic direction

Agencies are constantly reviewing their campaigns and investigating data because it’s in their best interest to execute successful campaigns for their clients. Analysis also informs how a campaign can be improved for the future, which in turn informs strategic direction.

Business and marketing strategy go hand-in-hand. Agencies work with many different businesses to, ultimately, help the business grow and this can involve high-level strategic direction. If you’re pressed for time or feel like you’re not sure what needs to be determined when it comes to business strategy, an agency can really help. They’ve got experience with helping businesses across all industries, and they do it all day, every day.

All in all, we’re all for outsourcing marketing, no matter the size of the business. Whether it’s handing over organic social media management to an agency or having them concept and execute TVC and radio advertising. Gaining access to a team of experts who are highly experienced across many different services at a lower cost than hiring one to two internal marketers is enough reason in itself to get in touch with an agency.

2020 at Barefruit Marketing

Barefruit in 2020

This is the last time we talk about 2020, we promise! Although it was a weird year last year, many lessons were learnt along the way. We’re looking back to 2020 to recognise and acknowledge our growth, our flexibility, our productivity and our teamwork (oh, and the funny times too!).

Full of hope and motivation for the beginning of a new decade, 2020 started off with a bang. Everyone was feeling refreshed for the new year after a break over the Christmas holidays. The bush fires that had devastated regional and remote NSW had finally come to an end and, truthfully spirits were high. Then came along COVID-19 and little did we know how much this virus might have on the world as we knew it.

As Australia’s cases rose, restrictions around the country tightened. Before we knew it, the Barefruit office closed, and we were all sent home to work on reduced hours. It was so difficult to see our many of our clients and local businesses really struggle through the first lockdown. Much of our work was put on hold, however our rebrand project for Korff Wealth continued on amongst a few other projects. This included the beginnings of Rafiki Zabibu wine...check it out here.

We saw the opportunity for Korff Wealth, a financial services boutique to roll out their rebrand while Australia was in lockdown. Why? Because more than ever before, Australians were turning to experts for financial advice. It was an exciting and challenging time for the Barefruit team, working over the phone and internet to deliver a rebranding project.

After 60 days at home, it was finally time for the kids to head back to school which meant we got to go back to the office. Thank goodness! It was unprecedented times for our clients, with business slowly starting back up in our town. We dialled up our flexibility to deliver a ‘Back2Business’ campaign, including coaching programs and marketing packages to generate new leads. We also worked to help our clients take advantage of government grants that were available for small businesses to use for marketing and communications. Our ability to capitalise on opportunities such as these was essential to the success we have seen in recent months, and we feel very proud about it.

Along came July and our pregnant Agency Manager, Cat, was due to have her a baby very soon. It was time for Barefruit to bring on a new employee to fill Cat’s position. And so, we welcomed Charlotte into an Account Executive position. We can’t quite believe that we were not only able to survive 2020 as a business, but we also were able to expand the team. In fact, we even needed to get Sara, our previous Agency Manager, back in for a day a week as Charlotte moved onto more and more client work. On 29 August, Cat welcomed her little girl, Bonnie, earth-side. The new Barefruit bubba has visited us a few times since, and she is absolutely gorgeous.

As business continued to improve in our local town, we were awarded with more and more projects from existing and new clients. In September, we helped North Coast Community College launch their new Primary Industries Training Centre. This was a major highlight of our year. We worked to organise a launch event for this new training centre and series of certificate III qualifications, while simultaneously creating media buzz and as much free publicity about it as possible. The event was a huge success with dignitaries, local publications and special guests all in attendance. From this, numerous articles were written about the new NCCC Primary Industries Training Centre, and NBN ran a feature on the local news the evening of the event. Read more about the fantastic day it was here.

The second half of 2020 really flew by. Before we knew it, it was Spring, and business was returning to normal in our regional town. Not to mention the onslaught of tourists from Sydney and Brisbane who greatly helped business in the Northern Rivers recover from the impacts of lockdown. We worked with artist Len Collins to set up a new website, multiple shoots for Tweed Holidays Parks took place, we worked with a start-up to create a company name and branding. We organised a Golf Day event with Northern Rivers Food in return for event sponsorship, continued ongoing work for all our retainer clients and saw our beer packaging design on the shelves of bottle shops. Recently we were awarded a TVC job for Raine and Horne.

After 414+ creative briefs, 500+ hours of pro bono work, 15 new websites and 15+ new branding projects we wrapped the year up, celebrating with a fantastic Christmas Party with Behind the Barrel. Thank you to everyone who made the year it was at Barefruit. We are forever grateful to be where we are today in 2021, thanks to the support of our staff, our clients and the local community.

Barefruit 2020 infographic

Apple’s iOS Update Will Change Facebook Advertising

iOS changes that will affect Facebook Advertising

Earlier this year at the annual Worldwide Developers' Conference, Apple announced product and policy changes that will affect how data is shared across iOS. Unfortunately, the limits this change places on advertising will disrupt the growth of small businesses and the free internet.

Don’t get us wrong, we are all for proactive privacy measures and data transparency. We believe in a world where personalisation and user privacy can coexist. In saying this, we aren’t too happy about the policies Apple is bringing in.

What will change

The new iOS 14 update will force people to opt-in for their data to be tracked on their mobile device and across the web. By opting out, Apple’s proposed changes will limit your ability to effectively reach, understand and engage people on their mobile devices and across the web. This will disrupt how you control who sees your ads, understand performance of your campaigns and draw insights of user behaviour. Overtime, you may see an overall decrease in ad performance and personalisation and an increase in cost per action.

Specifically, these changes will limit your ability to:

  • “Effectively deliver ads to people based on their engagement with your business”
  • “Measure and report on conversions from certain customers”
  • “Ensure that your ads are delivered to the most relevant audiences at the right frequency”
  • “Accurately attribute app installs to people using iOS 14 and later”
  • “Predict and optimise cost per action over time and efficiently allocate budgets” (Facebook, 2020)

 

In summary

The changes to policy in the iOS 14 update will make it harder for small businesses to reach their target audience. This limits growth and ability to compete against the bigger players. It’s important to note that Facebook advertising isn’t (and shouldn’t be) the only driving force for selling online, gathering leads, building brand awareness. It is essential to create integrated campaigns across multiple platforms so that messages reach consumers in many areas of the life, not just online.

What you can do to get ready for the change

If you plan to deliver as for conversion events on your website (you can read more about this here), you may need to verify your website's domain to avoid future disruptions. Domain verification should be prioritised for domains with pixels used by multiple businesses and personal ad accounts. If you plan to deliver ads for conversion events that occur within your business apps, follow these steps.

An if you’d like to read more about these changes, visit this blog post from Facebook, explaining the iOS policy changes in-depth.

 

Marketing trends you can expect to see in 2021

BFM 2021 Marketing Trends

2021 is just around the corner which means it’s time to get ahead of the game. As we approach the end of each year, marketing trends for the next start to emerge. So, we’re going to take a look at what you can expect to see in the world of marketing in 2021.

User Generated Content

Since the rise of influencer marketing, user generated content (UGC) has become a highly effective marketing strategy for brands all across the world. As such, the value of UGC has increased exponentially due to consumers’ inclination to trust messages from fellow users over those from brands. The main appeal of UGC is the increased level of authenticity and reliability it provides consumers – essentially, it’s the new-school word for ‘word of mouth’.

Due to lock-down and social-distancing restrictions, 2020 saw a HUGE increase in UGC. Photoshoots and filming were put on hold and so brands had to get creative. And so, they adapted to the evolving digital landscape by looking to their customers to create content they want to see. We’ve seen more collaborations, influencer take-overs and real-life consumers using products on brand profiles on social media than ever before. In 2021, expect to see the trend continue because, let’s face it, there is nothing more trusting and enticing to see someone using and enjoying a product or service.

Example-Starbucks-User-Generated-Content
Branded content

High quality branded content has also been on the rise in 2020. Although, it’s no longer a one-way conversation when it comes to branded content. When brands communicate messages across any channel, consumers are increasingly expecting an experience. They don’t want to be told that something is on sale. Consumers want to connect emotionally with brands and get to know the brand’s personality and values in order to establish a relationship which aids purchase decisions.

And so, branded content in 2021 will be about creating a unique, unforgettable experience for customers. Jen McKinnon, Video Marketing Specialist and Envato says,

"With businesses, brands and individuals creating new content by the second, it's becoming harder and harder to stand out, which is why the quality of what we publish is so important.”

Some brands are using AR features of Instagram filters to give users branded experiences. Below are a few examples we love. Gucci jumped on board with a filter to help 2020 high school and uni graduates celebrate, which was extremely popular as graduation ceremonies were cancelled around the world. We MakeUp has used filters to give users the opportunity to 'try before thy buy'. And Taco Bell ...well we aren't sure if we love it, but it's certainly an experience for the user! You've likely seen brands engage on Instagram filters with games as well, and all of this is high quality branded content that creates memorable experiences for users.

Gucci Filters for branded content
We.MakeUp Filter for branded content
Taco Bell Filter for branded content
Social commerce

Social media is now the biggest and most beneficial platform for digital marketing, and makes up a large part of marketing budgets. With the introduction of Facebook and Instagram shops, product tags and Pinterest shopping ads and catalogues, social commerce has made its mark in 2020. 55% of online shoppers making purchases through social media channel and a whopping 71% of us turning to social media for shopping inspiration.

As we move into 2021, its more important than ever to make your brand, product and services are shoppable on social media. Additionally, consumers are starting to expect a more streamlined shopping experience, so having products shoppable on social media channels delivers on their expectations.

Example Instagram shopping tags
Brand activism

With everything that has happened in 2020, people have turned to social media to share their viewpoints on political, social and environmental issues around the world. It is no surprise that we are now seeing a big increase in brand activism, especially on social media. Today’s consumers are no longer out to get a good deal, instead they are becoming loyal to brands that aren’t afraid to stand up for what’s right, are committed to making change and have values aligned to those of their own.

In 2021, to help consumers feel connected to your brand’s personality, to build trust and loyalty you need to share your brand’s view points on certain issues in the world. Not all of them, of course! But the main ones that resonate with you and your brand.

 

Nostalgia Marketing

Described as the ‘advertising-equivalent of comfort food’, nostalgia marketing has really taken off in the last year. And this is probably because we are all craving familiarity, comfort and safety in 2020. Additionally, in a fast-paced world, looking back on the good-ol’ times always a welcome comfort.

Nostalgia is incredibly powerful, and it’s been proven to make consumers more willing to spend money on products and services, making it a perfect fit for any marketing strategy. When you combine nostalgia and marketing together, you get a force that cannot be reckoned with. Mixing emotions and connections to brands from people’s childhoods with persuasive messaging has a strong effect on purchase decision-making. Nostalgia Marketing forces us to focus on the things we already know and uses the familiarity of the old to sell the innovation. Its familiar, comforting and safe, and who doesn’t want a bit of that right now?

SERP Position Zero

SEO will remain an integral part of a digital marketing strategy in 2021, especially now that we are witnessing one of the biggest shifts in the industry in the last decade. Due to the increase use of mobile and voice search, the way in which people use search engines is changing. Think about how you use your phone to search on Google, versus how you use a desktop computer. As such, to rank first on Google Search Engine Results Pages (SERPs) is no longer the ultimate goal. There is now a Position Zero to aim for. Position Zero is when text from a website is shown above search results. This snippet is pulled from Google’s algorithm as it is believed to be the most accurate answer to a certain query. Position Zero is what Google uses to answer voice searches, which is why it is becoming increasingly important.

In 2021, ranking first in search results will still be essential to a successful SEO strategy, but being featured in Position Zero will be just as important, if not more so.

Position Zero example SEO 2020

2020 has been a wild ride, but with these tip-offs on the marketing trends to expect in 2021, you can get planning now. Because, fingers-crossed (all of them!) 2021 is going to be a better year than the ones we’ve just had. Keep note that trends evolve and change, so these top tips aren’t anything set in stone, but they are a guide you can trust!

Colouring-in for a Creative Mind

Remember when you were at school? When recess was the best time of the day? You were let free from class to run around until your heart was content, to climb on the monkey bars and play made-up games. You were completely present in the moment and gave your mind a break from the hard work that goes into learning. Why don’t we do this anymore? When we talk about creativity, it’s so important to relieve your mind after critical thinking and reset focus. This essentially turns over a new page in your mind, making room for new ideas and connections to be formed. It’s essential for productive creativity, yet we never allow it for ourselves.

Until now! You need to get your hands on some colouring-in material because it’s not just for kids anymore. It may not be as physical as running around on the playground, but colouring-in will help you reset your mind, leading to enhanced creativity.

Colouring-in to express yourself

As an artistic practise, colouring-in lets you express yourself in way that you cannot in your daily work and life routine. It encourages experimentation which leads to new ideas. Ever had a great idea that just hit you out of the blue? It’s very likely you were being creative and present in the moment, helping your brain make new connections and pathways. What’s more, you can strategically use specific colours to enhance this effect on the brain. As you may already know, colours have a measurable impact on how we feel and how we think. Studies have shown the using blue and green in a situation or environment helps the brain to think creatively and open it to new ideas.

Colouring-in to detox from the digital world

As creative professionals, we are being drawn into the digital world more and more. Keyboards and screens have become our new normal, so putting a pencil to paper may be the best thing you could do for you creativity all day. Your eyes will be grateful for the time away from the screen too. Colouring-in is also highly effective to wind down after work or before bed. It can give you that distinction between your workday and being at home, especially important with so many Australians working at home at the moment. As reading or walking does, you’ll feel more refreshed after some colouring-in, instead of groggy and tired from staring at the computer all day long.

Colouring-in for stress relief

Feeling overwhelmed, running out of inspiration - life is stressful, and it’s even more stressful in the current climate. Give yourself the opportunity to zen out and focus solely on what’s happening right in front of you. Colouring-in will do this for you. Studies have shown that colouring-in relieves stress and helps reduce anxiety. Colouring within the lines means you don’t have to think about screwing up the drawing, boosting self-confidence and trust in your own ability. And what happens when you feel confident within yourself, and less stressed? You’ve got more room for creativity and new ideas!

Colouring-in to practise mindfulness meditation

Sitting still is not your thing? Traditional meditation is hard to practise, but that doesn’t mean it’s not for you. Meditation is often misunderstood for a crossed-legged yogi, sitting still for hours on end. This is unrealistic for pretty much everyone, and there are plenty of other ways to practise mindfulness meditation. The essence of practising mindfulness is to be 100% present in what you are doing. When you are colouring-in, you are focused only on the drawing in front of you. This helps to block out all distractions, declutter your mind and transport you into a meditative state. This break from the demands of everyday life creates space for creative thinking to thrive and helps improve mental health.

Before you rush out the door to find the closest colouring-in book you can find, Rafiki Mwema have some gorgeous free downloads to get you started. These three colouring-in sheets are part of the colouring-in book ‘Rafiki Mwema - Colours of the World’, featuring illustrations from artists all around the world who donated their art for this book. And if the three sheets aren’t enough, you can buy the whole book! Use the code FRUIT25 to get a 25% discount. Proceeds go towards helping some of the most vulnerable children in Kenya. It's a guilt-free, creativity enhancer that you need!

NCCC – Bush food farming on offer at new training facility

Barefruit was engaged by North Coast Community College to assist with creating media buzz about the opening event of their new Primary Industries Training Centre. Our PR strategy involved sending out a press release to the media before and after the event. As such, our efforts were recognised, with most of our local publications writing about and attending the event. One of the articles from the media came from the Northern Star.

Our for creating media buzz involved a new approach to sending out a Press Release. Instead of a blanket email to all journalists and editors, we hand-picked the publications we wanted this story to run in - there were about 8-10 publications. We then sent out our Press Release to those journalists and editors, and a few hours later, followed up our email with a call. Doing so, helped us to ensure the journalists had seen our Press Release and gave us the opportunity to summarise it quickly over the hone. We were also able to convey our excitement and a few extra details in conversation to hype up the story too. This approach was successful for 90% of the publications we reached out to - huge win!

You can read more this project here.

 

 

NCCC – the Ballina Advocat – Bush Food opens doors for employment

A Press Release, written by Barefruit, engaged the interest of a Ballina Advocate journalist. As part of a Public Relations strategy for the launch of the North Coast Community College (NCCC) Primary Industries Training Centre, Barefruit created hype about its opening event. Javier Encalada, journalist At the Ballina Advocate, joined us at the Primary Industries Training Centre opening event in early September 2020.

Javier took a different angle on the opening event and focused on how the new training centre and qualifications. He explained how the centre will provide opportunities for the community to learn the tradition culture of the local area. Javier interviewed Tracey King, who is the NCCC's Cultural Trainer, gaining great insight into her opinions about the new facility and it's importance in sharing local, traditional knowledge with everyone.

Barefruit was briefed by North Coast Community College to engage the attention of the media for the opening of the new Primary Industries Training Centre. The team is very proud to be working on such an important initiative. Read more about the project here.

 

North Coast Community College – PR and Event Management

North Coast Community College

PR and Event Management

the brief

Eight weeks out from the launch date, Barefruit was engaged by Kate Kempshall, CEO of North Coast Community College (NCCC) to assist with the PR and Event Management of the official opening of North Coast Community College Primary Industries Training Facility - a collaboration between NCCC and the Department of Primary Industries. The aim was to manufacture as much free publicity as we could about the new training centre and its new qualifications, as well as help organise an opening event to attract dignitaries, community guests and the media.

our response

The team at Barefruit worked closely with Kate and her team at NCCC, as well as the Department of Primary Industries on a part-pro bono basis, to produce a Press Release about the uniqueness and future potential of the training centre and qualifications for the local community and beyond. In the lead up to the official opening date, Barefruit played a major role in the organisation of the event, including managing invitations and RSVPs, catering, website updates, speech writing and more! Barefruit were also very much involved in creating email invitations, a course booklet and an illustrated map of the training facility. In the current climate of COVID-19, special consideration was taken in planning an event that would be safe for attendees. 

the fruits

The press release written by Barefruit was picked up by The Northern Star, the Ballina Advocate, ABC North Coast and NBN News, who all published stories about NCCC Primary Industries Training Centre. Paradise FM held a radio interview with Kate the day before the event too. The event was a great success, with media representatives from most local publications and television channels present, as well as dignitaries and special guests. Through this initial project, NCCC has awarded Barefruit as their marketing agency n a retainer basis, which is very exciting for the whole team. 

NCCC Booklet, featuring Illustrated Map
Illustrated Map for NCCC Primary Industries Training Centre

Articles from the Media

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NCCC – NBN News – Wollongbar gets north coast community college campus

As part of a Public Relations strategy for the launch of the North Coast Community College Primary Industries Training Centre, Barefruit engaged the interest of a local NBN journalist, Georgia Schefe. With our Press release, this journalist wrote a story for the NBN website and Television broadcast. Georgia and her camera man attended the opening event to capture footage and hold interviews for a TV story. Kate Kempshall, CEO of North Coast Community College, was interviewed and this, along with a short story about the new training facility and qualifications ran on the local 6pm news that night.

Visit the article here to watch Georgia's interview with Kate.

Read more about Barefruit's project with North Coast Community College here.